How long will my order take to ship?

· Ceramic orders will ship in 2-5 days, unless a custom order is placed.

· Personalized ornaments will ship in 1-2 weeks.

· Custom ornaments will ship in 2-3 weeks.

Can I get a ceramic piece made in custom colors?

Yes! Submit your specific request using my contact page or email me directly at the following address: laurie@flutterbyconnections.com

The item I want is sold out can I still order one?

Yes! Visit my contact page to submit your request for a sold-out item. I have a wait list for sold out items. I paint them in the order I receive the request. I will contact you for payment when I am ready to start working on your items and/or when your item is near completion. The timing depends on whether you’ve requested custom color or features.

On the Design Your Own Ornament, what types of things can I put on it?

Be creative, I’ve painted kids’ artwork, vacation spots, special messages, your child’s favorite character or stuffed animal… I can paint most things. The ornament includes one main focal point on one side of the ornament. Smaller items around it are okay too. Feel free to email me or visit my contact page to ask your specific questions.

Can you make an ornament going all the way around it?